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Beertender
We are seeking an awesome Beertender! We are looking for someone who loves craft beer and wants to provide our customers with the very best experience. Beertenders sell beer, food, wine, and merchandise at both our Avenue B brewery taproom, as well as at our Greater Binghamton Airport location. Customers may come in bursts, so fast service under pressure (with a smile) is required. This position may be full- or part-time depending on staffing levels and availability.
Requirements:
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Open and close the bar
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Help customers discover the beer selection they will love through tastings and flights
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Pour and serve draft and bottle beverages
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Get customers excited about our products by sharing your love of all things beer related
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Bring the hustle! Speedy action is a cornerstone of quality customer service
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Be able to be a spokesperson for the brand, the craft beer scene & the Binghamton area
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Execute the “zero empty glass policy”
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Ever so politely offer patrons the chance to buy more things (upsell with kindness)
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Clean glasses, taps, tables, floor, and bathroom
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Follow Standard Operating Procedures as well as be able to make decisions and solve problems independently
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Have experience beer/bartending, running a POS, opening/closing, and wrangling taps/kegs
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Desire to grow with the business (we're going to do great things together!)
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Engage customers in games while maintaining prompt service
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Setup and attend special events on location and off-site
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Work ~2 hour shifts at the Greater Binghamton Airport
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365 day a year operations - every team member rotates coverage
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Ability to stand and be on your feet for up to 9 hours
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Switch kegs using safe techniques
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Setup folding picnic tables and canopy for beer garden
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Required uniform: currently BingBrew T-shirt
Products sold:
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Pints
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Flights
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Growler fills
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Bottles
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Crowlers (prepared by the Beertender upon ordering)
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Snacks / Food
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Coffee
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Merchandise
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Wine by the glass
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Potential for mixed drinks in the future
Qualifications:
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Exemplary customer service skills
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Love and Knowledge of Craft Beer (be able to tailor recommendations to customers)
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Be social, engaging and fun - to create a warm, positive vibe
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Present a positive attitude at all times
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Beer/Bartending/Serving experience is a must
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Reliability handling cash / drawer management
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Good sense of humor required
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Ability to use computer / web-based systems
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Reliable transportation
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Kitchen and food prep experience is a plus
Benefits:
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A mix of non-server and server-wage plus tips
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Half off any purchased beer
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Having a lot of fun is in the job description
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Work with a great team of peers
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Promotion from within the company (and we will be expanding again)
When responding, please share your experience with craft beer, as well as what interests you in this position at BingBrew.